Kinetic Blossom Shipping Policy

Last updated: October 21, 2026

This Shipping Policy explains how shipping works for pre-orders placed with Kinetic Blossom. We are not currently taking regular orders, only pre-orders for our product Magpie.

Pre-orders and estimated shipment

Magpie pre-orders will not ship immediately after purchase. Payment is charged in full at checkout.

Our current target for shipping is early 2027. Magpie is a complex mechanical product, and we are taking the time needed to make sure it is reliable before it ships. Production, quality control, logistics, and carrier conditions can affect timing. The shipment estimate shown when you place your pre-order applies to that pre-order, subject to the delay and cancellation provisions below.

If we cannot ship within the time promised for your pre-order, we will notify you before that deadline and offer the choice of consenting to a revised shipping date or cancelling for a full refund. We will provide a revised date, or explain if we cannot estimate one. We will obtain any consent required by law and cancel and refund pre-orders when required consent is not received. These rights apply regardless of our ordinary pre-order cancellation restrictions.

Pre-order fulfillment

Your pre-order ships when it is handed to the carrier. If you pre-order multiple units, we may ship them together or in separate packages depending on packaging and inventory availability. Separate shipments may have separate tracking numbers.

Shipping destinations

We are currently taking pre-orders only for delivery to the contiguous United States (the lower 48 states). When Magpie launches, we will revise this policy to include shipping to all 50 states.

Carriers and shipping charges

Pre-orders will ship by ground service through USPS, FedEx, or UPS. Carrier selection may vary based on destination, package characteristics, and operational considerations.

Shipping charges are shown at checkout before you complete your purchase.

Delivery time and tracking

Once your pre-order ships, delivery time depends on the carrier and your location. Transit times are carrier estimates and may be affected by weather, peak season, or carrier delays.

If tracking is available, we will email you tracking information when your pre-order ships. Tracking updates may take 24 to 72 hours to appear after the label is created.

Address accuracy and changes

Please ensure your shipping address is correct at checkout. If you need to change it, contact support@kineticblossom.com as soon as possible. We will do our best to accommodate changes before shipping, but cannot guarantee changes once the pre-order is in fulfillment or has shipped.

Customers are responsible for additional shipping or reshipping costs caused by an incorrect or incomplete address they provide, except where applicable law requires otherwise.

Delayed, lost, stolen, or damaged shipments

Carrier delays may be outside our control. If tracking shows no movement for an extended period, contact support@kineticblossom.com and we will assist with a carrier trace when applicable.

If tracking says your package was delivered but you did not receive it, please check with the carrier and contact support@kineticblossom.com. We may request documentation to support a carrier claim.

If your pre-order arrives damaged, please contact support@kineticblossom.com as soon as possible, ideally within 24 hours of delivery, with your pre-order number and photos of the outer box, inner packaging, and product if available. This reporting request does not limit rights provided by law.

For damaged, defective, or incorrect products, see our Returns and Cancellations Policy. Nothing in this policy limits rights or remedies provided by applicable law.

Questions

Shipping questions: support@kineticblossom.com